| Philosophy |
1. The majority of the time, business decisions are not made in a clearly defined black or white environment. Ambiguity is prevalent. Our goal is to make the best decision with the best information and collective knowledge available from existing or attainable resources. This decision will provide the most efficient, EFFECTIVE solution that is aligned with our enterprise strategy. At best, most of our decisions should be considered a shade of 'gray' recognizing the trade-offs between various strengths and weaknesses. Tomorrow: new knowledge, information and/or resources may be available and, therefore, our decision may be different. This truth provides CONTINUOUS OPPORTUNITY.
2. All people, provided with opportunity and sufficient motivation, will automatically gravitate towards doing the 'right' thing. A significant opportunity exists in helping people understand what the 'right' thing is and in determining what will motivate them to do the 'right' thing. The application of knowledge, information and tools will help provide the guidance necessary for high performance and support the achievement of our objectives.
3. Substance provides a more enduring basis for action than perception and politics. BUT, perception and politics are extremely powerful elements of an organization. To be successful, we must provide substance while leveraging the perceptions of all participants and the organization's political environment.